Factory reset iOS using iTunes


To reset your iPhone is the last resort option and one you should only take in exceptional circumstances such as when you’re selling the device or if you’re sure nothing else will fix whatever issue you’re having with the device. The method we have described below works on all the latest iPhones such as iPhone XS, iPhone XS Max, iPhone XR, iPhone X, etc. In case your device is not responding or your iPhone is frozen, you might want to consider a hard reboot instead. That will restart your iPhone without erasing data. But if you know resetting your iOS device is the only option, here’s how to proceed and get it to its factory state.

Connect your iPhone or iPad to a PC or Mac and open iTunes. Wait for the device’s icon to show up on iTunes. It will appear below the play/ pause button. Once it shows up, click it. You may be asked to enter the passcode and whether to “Trust this computer” on your iPhone or iPad. Make sure you trust the computer once you enter the passcode. Now on iTunes on your computer, click the blue Restore iPhone… button. Click the Restore button in the pop-up to begin resetting your iOS device to factory settings.


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