Indian Railways has tried different alternatives to allow people to avoid long queues, but none of these are as easy as booking local train tickets using a smartphone app. That is why the UTS app was launched by Indian Railways. UTS stands for the ticketing system that is unreserved and will only work for seats that do not require a booking. You can’t book outstation trains with unreserved seats through the UTS app, but it does the job for local trains.
Open the UTS app on Android or iPhone. If you haven’t logged in yet, click the Login button on the top-right. This button looks like a rectangle with a right arrow on the iPhone. Enter your credentials and once you’re logged in, tap Book Ticket. Tap Normal Book. Select the Book & Travel tab at the top and tap Continue. Under From Station select the station where you want to book from. Remember that you need to be less than 2km from the source station. If you’re over 2km away, the UTS app won’t let you book a paperless ticket. Under To Station, select your destination. Tap Proceed. On the next screen there are multiple options — number of passengers, single or return journey ticket, first or second class, AC or non-AC train, and finally the payment gateway (R-Wallet or other payment gateways). Select these according to your requirements and tap Get Fare. Now check all the details once and when you’re ready, tap Book Ticket. This will redirect you to R-Wallet or the payment gateway, where you can complete payment. Now you’ll see the ticket in the app. In case you can’t see this, tap the Home icon on the top-right and tap Booking History to see the ticket.